Do all Firestone Tire Shops Lie to Customers or just the one in Tallahassee?

I got a flat tire right next door to a Firestone, so I was able to drive into their parking lot. They told me they could not fix it and I needed a new tire. I told them to put my spare on and they charged me $15. Then I went down the road to a mom %26amp; pop tire shop, and they looked at my flat. It was only a nail in the tire, right in the center and easily plugged for $10. Does Firestone give it's employees classes on how to lie? Or do they just hire liars?Do all Firestone Tire Shops Lie to Customers or just the one in Tallahassee?
rich s has the mostly correct answer until he comes to minimum tread to repair the tire. the bottom line in auto repair is just that, 'the bottom line'...they make profits, big profits off selling u a new tire, then charging u 4 the balancing, then charging u 4 disposal of ur old tire, then "inspecting" your vehicle and "finding" things that you should repair...that makes them way more money than fixing a flat.



i went into my local flinstone tire and rubber company store 2 buy 2 new tires after reading their flyer, here was the breakdown:



P235-75R15...20,000 mile tire, $33.95, per their flyer...ok i'll take 2 of them. sorry sir,, i can't sell them to you, we have to install them...where does it say that...in the fine print on the flyer(need magnifying glass to find and read it)...ok how much are 2 tires mounted and balanced...$119.67...whats the extra fees for, two tires are only $67.90 + tax...mounting, balancing, new valve stems, 20pt vehicle check...i don't want a 20pt vehicle check, take the fee off...sorry, we can't do that sir, its an added charge; (again shows me fine print on the flyer with magnifying glass)...whats this extra fee per tire...your old tire disposal...i'll take them with me, take the $8 per tire fee off....sorry sir, we can't do that, we aren't allowed by law to let you take the old tires with you....who's law...state law...show it to me...i don't have a copy of that here, sir.

thank you, i'll buy my new tires someplace else...have a nice day, sir.



these r the same ppl who supplied the tires for fords exploder fiasco some years back...one would think they would wake up and smell the odor they are still emmiting.



find a mom and pop place 2 buy what u need...but do it quick as wallywrld is quickly running them outta business.



good luck and GOD bless.
i stopped taking my car to firestone back in 99. they all suck and they dont get my business at all.

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Do all Firestone Tire Shops Lie to Customers or just the one in Tallahassee?
Auto repair is a nasty cut throat business and everyone from the mechanic to the customer is taking a gamble every time their car is repaired. Auto Repair hasn't improved since the day of the Model T and its obvious no one deeply understands the car or there would be far less repair blunders.



As for the tire, generally punctures in the center are repairable but Firstone might have a policy to have minimum tread left to do it, your tire might have been too thin. They might have feared a shifted belt (inside the tire) depending on the size and type of the puncture.



Mom and Pop might have just fixed the tire to make a buck and in reality it might not have been "100% correct to do so" Of Course there is a good chance Firestone had a tire sale too.
it has nothing to do with firestone,it has to do with the mom and pop shop sending you back out on the road with an unsafe tire.if the tire has run the side wall down and there is any trace of loose rubber in the tire the tire is junk and should be replaced.most little shops dont care about that though they want the 10,00 to fix it.
I never met anyone at a Firestone dealer that knew anything at all ! I once had a tube replaced by a dealer on my work truck. The flat was caused by a broken piece of metal that they left in the tire ! The new tube was flat in about 5 miles ! These guys aren't lying, they don't know enough to tell a lie.
say dont plug a tire the repair does not last.. take the tire off the rim remove the nail and patch inside with a tech tire patch.. that is the only way... all the shops need money and all lie that is why i advise people to do their own repairs.. you can fix this tire yourself its not hard.. and then its like new..
lol that is funny bro. honestly sometimes peopel are jsut jerks like that. you now know that getting a second opinion is always the best choice when picking a mechanic to go to.
I doubt if the dealer even had a patch to fix the tire. They are new tire dealers.

There is also the insurance laws. They probably are not covered for putting on patches.
They all lie. I never go to national chains for things like that. They screw me every time.
I guess it depends on the dealership. Sorry to hear about your BAD luck?